A review of United’s “Contract of Carriage” suggests that the airline carrier violated its own rules when it forcibly removed a passenger to make room for United employees.
United Airlines caused a media firestorm by having police drag a man off a flight because United overbooked. Here’s the real reason airlines constantly overbook their flights.
United upset people when it dragged a ticketed passenger off an overbooked flight to make room for crew. Understanding economics could have helped them.
A United pilot lightly complimenting his flight crew’s appearance is not worth getting upset about. In fact, appreciating beauty is a good thing.
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