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Here’s The Real Reason Airlines Like United Constantly Overbook Your Flights
United Airlines caused a media firestorm by having police drag a man off a flight because United overbooked. Here’s the real reason airlines constantly overbook their flights.
How Basic Economics Could Have Helped United Avoid Its PR Disaster
United upset people when it dragged a ticketed passenger off an overbooked flight to make room for crew. Understanding economics could have helped them.